Falsely Dropping Me

I was dropped from AMBETTER for a clerical mistake that they made, and thus here I sit without insurance and have had cancer. The mistake that was made by them would have been corrected the first year of OBAMA care without question, but not this 2017 year!!!! What happened? Why, and who is responsible.????????
I signed up on the phone with a rep from AMBETTER and finished my policy that day in which I would pay $90.00 per month. I have had this plan for 4 years straight with my income staying the same. However, I continued to get email after email after email stating that I needed to finished my policy. I ignored it due to signing up with the rep but after so many emails I opened it up and it led me to a very confusing page that somehow made a second policy on me for $485.00 a month. How this happened without proof of my income raising is beyond my comprehension.?
I called and a rep told me not to pay my $90 premium until the $485.00 policy dropped off, which would take 10 days. Well they dropped my $90 policy and not the $485.00 policy. I called again and the rep told me that it would take 10 days to rectify. I waited on some kind of call, email, or something from them and nothing. I finally called back and was told I was dropped for non payment and that they would put my case before and panel for reinstatement but would take 30 days. Well, 30 days passed and it had not been sent. I was told that it would be sent again and would take 30 days, as I wait and wait and finally told I would not be reinstated for non payment. I told the rep that I would pay in full all back pay to get my insurance back. I had laryngenal cancer and need to continue to see my doctor to make sure I am clean of cancer. I was given the run around and now see that I am not alone with the evilness that AMBETTER Marketplace is doing to people all over. You try and pay your premium and they wont take it, then blame you for non payment. I am sure the state of GA and it’s Ambetter Marketplace is BANKRUPT and doing anything they can to drop their clients. Especially ones with cancer…..I know in the past 4 years of paying my premium I might have been a month behind and I was not dropped they just called me and I would pay in full then. This year 2017 I have not received one call concerning my policy or policies? I also couldn’t count the times that I had autopay set up and it never went through to pay for my insurance. To me this sounds like this company sabotages people to make mistakes that make it easy for them to drop people. Like I stated before the first 4 years I signed up for Obama Care I had no issues at all until this year. I was willing to pay the premium that I could afford and do not understand why I continued to get emails stating that I had not finished my application which somehow made a 2nd policy that screwed up my ability to be insured. I am an educated woman and see that anything that has to do with the government and healthcare is an obstacle coarse that takes you for a ride you never signed up for because nothing is consistent, routine, and reliable. I am stressed, hurt, and very disappointed with the circumstance I am in and feel like no one understands or even cares and I want answers. I have all the documentation and notes from insurance co including statements for the same month for the 2 policies taken out on me. How could I afford a $485.00 premium if my income had not changed and proven to the insurance company? All I want is my insurance to be reinstated and some communication from someone who can explain to me what has happened?