Contact, Massive Dog, Dog Media Solutions, or Thomas DeMichele

Thank you for taking the time to check out Use this contact form to leave us a comment. Make sure to direct questions here. Healthcare/ObamaCare questions directed at the contact form below won’t typically be answered. This contact form is for general questions and for contacting our team.

All content can be attributed to Thomas DeMichele and the team at (dog) Media Solutions and Massive Dog (companies that create informational websites on topics like health insurance). is owned by (dog) Media Solutions.

Our team has over a decade of experience writing about health insurance. has been used by over 40 million people and used as a resource by the New York Times.

Although Thomas DeMichele writes most content, our contributors and advisors include Carter Bastian (previously Khan Academy), Erin Georgen (over a decade of experience in healthcare, health policy, and health companies), and Sean Sullivan (founder of HealthNetwork).  While we have decades of experience in healthcare and health insurance, we are not licensed professionals, nor is any of our work endorsed by the government. Please see our about page for more information on our company.

Two quick things before you fill out the contact form below:

  • We are not HealthCare.Gov. We are a grassroots free informational website whose main goal is to help people understand the Affordable Care Act (ObamaCare). Contact information for the Health Insurance Marketplace (HealthCare.Gov) can be found below the form.
  • If you have a question about ObamaCare, please use our “ask a question” page and not the contact form below.

Use the form below to contact, Massive Dog, Dog Media Solutions, or Thomas DeMichele pertaining to any Massive Dog or (dog) Media Solutions site, including,,, or


  • We won't share or publish your email. Only share if you would like us to contact you back.
  • Each region has its own specific issues and solutions. We are we requiring that you provide your zip code so that we may understand your specific issue(s) and comments better. This will not be published.

Please keep in mind we are an independent informational website, not the official Health Insurance Marketplace HealthCare.Gov.  If you are looking to contact the marketplace or shop for quotes outside the marketplace you’ll find that information below. Learn more about getting covered for 2018 here.

You can also share your ObamaCare story, join the mailing list, take our poll, or contribute to the site.

Who is

ObamaCare Facts is an unbiased, independent, grassroots, informational website created by two guys sick of trying to dig through the talking points to get to the facts. We have no political funding or agenda. We are open to any and all contributions from the public and have made it a goal to continually increase community involvement. The quality of information on this site is important to us. If you feel any information is inaccurate, misleading, or is missing, just let us know by filling out the form above.

Below is a compilation of contact information for help with health insurance. Always make your first stop HealthCare.Gov, the official Health Insurance Marketplace.

Contact HealthCare.Gov

Hopefully reading our site has made it clear that HealthCare.Gov is the official Health Insurance Marketplace.  Here is their contact info. You can find your state-specific marketplace by clicking here.

Individuals and Families

Call to start or finish an application, compare plans, enroll or ask a question.

TTY: 1-855-889-4325

Available 24 hours a day, 7 days a week. Closed Memorial Day, July 4th, and Labor Day.

Small Businesses

Call with questions about the Small Business Health Options Program (SHOP). Employers, employees, and SHOP agents/brokers helping businesses can use this number.

1-800-706-7893 TTY: 711

Mon – Fri, 9 a.m. to 7 p.m.; Sat – Sun, 9 a.m. to 5 p.m. ET.

Closed these holidays: New Year’s Day, Martin Luther King Day, Memorial Day, July 4, Labor Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.

Find Local Help

Find people and organizations in your community who can help you apply, enroll, and answer your questions.


Plan cancellations

If a grandfathered health plan you’ve had since before March 23, 2010 has been cancelled, our representatives can explain your options. This applies only to individual plans you’ve had continuously since before March 23, 2010. These are not Marketplace plans.

1-866-837-0677 TTY: 711

Available Monday through Friday, 9 a.m. to 7 p.m.; Saturday and Sunday, 9 a.m. to 5 p.m. ET

Health Quotes Outside the Marketplace

You can use any of the call numbers on our site to get help shopping outside of the marketplace.  A licensed agent can help you understand your plan options, but keep in mind they aren’t the official marketplace navigators, even though they can help find a marketplace plan.  We have worked really hard to ensure that we are pointing folks in the right direction and have vetted most of the options on our site, including call numbers you see like this one: Get off-marketplace help: 1-800-508-6754

Remember knowing your options is the smartest way to get the best plan, but please make sure that you understand your marketplace options before choosing a health plan.  The Health Insurance Marketplace is the only way to get cost assistance!

Author: Thomas DeMichele

Thomas DeMichele is the head writer and founder of,, and other websites. He has been in the health insurance and healthcare information field since 2012. is a...

ObamaCareFacts is a free informational site. It's privately owned, and is not owned, operated, or endorsed by the US federal government or state governments. Our contributors have over a decade of experience writing about health insurance. However, we do not offer professional official legal, tax, or medical advice. See: Legal Information and Cookie Policy. For more on our company, learn About or Contact us.