Open Enrollment Week 9: January 10, 2015 – January 16, 2015

The new HHS report is in, 7.1 million covered by January 16th and we finally get to see a state-by-state breakdown too. Remember this doesn’t include state marketplaces who aren’t using HeatlhCare.Gov.

Below is the post on the HHS.Gov blog for open enrollment week 9.

Since Open Enrollment began on November 15, more than 7.1 million consumers selected a plan or were automatically re-enrolled through the platform, which includes the Federally Facilitated Marketplace (FFM), State Partnership Marketplaces and supported State-Based Marketplaces.

“With just four weeks before the February 15 deadline and the end of Open Enrollment, more than 7.1 million consumers are counting on the Marketplace for affordable health coverage,” HHS Secretary Sylvia Burwell said. “Last week, just before the deadline for February 1 coverage, approximately 400,000 people across the country selected a plan that worked for their family. Time is running out. If you don’t have health coverage, visit or contact the Marketplace call center to learn about your options and the financial help that is available.”

HHS produces more detailed reports that look at plan selection across the Federally Facilitated Marketplace and State-Based Marketplaces on a monthly basis. The first Open Enrollment monthly report was released on December 30. Weekly snapshots do not include the consumers who visited, called, shopped or selected a plan through a State-Based Marketplace.

The Open Enrollment snapshots for the Federally Facilitated Marketplace provide point-in-time estimates for weekly data. These are preliminary numbers and could fluctuate based on consumers changing or canceling plans or having a change in status such as new job or marriage. The snapshots also include totals from the beginning of the 2015 Open Enrollment period, which started November 15, 2014. Note that data revisions may mean that the weekly totals do not sum to the cumulative numbers.

Definitions and details on the data are included in the glossary.

Federal Marketplace Snapshot

Federal Marketplace Snapshot Week 9 Cumulative
Jan 10 – Jan 16 Nov 15 – Jan 16
Plan Selections 400,253 7,156,691
Applications Submitted 675,940 9,444,388
Call Center Volume 1,327,679 9,455,476
Average Call Center Wait Time 11 minutes and 11 seconds 7 minutes 34 seconds
Calls with Spanish Speaking Representative 128,189 798,442
Average Wait for Spanish Speaking Rep 19 seconds 23 seconds Users 3,748,052 21,007,513 Users 152,385 774,789
Window Shopping Users 786,419 6,849,881
Window Shopping Users 27,914 155,630 State-by-State Snapshot

Consumers across the country continue to reach out to in-person assisters or call center representatives at 1-800-318-2596 and visit or to learn about their plan options, to find out what financial help is available, and to select the plan that best meets their financial and health needs. Individual plan selections for the states using the platform include: States Cumulative Plan Selections
Nov 15 – Jan 16
Alabama 134,205
Alaska 16,724
Arizona 169,178
Arkansas 54,885
Delaware 20,449
Florida 1,270,995
Georgia 425,927
Illinois 286,888
Indiana 185,730
Iowa 36,718
Kansas 80,064
Louisiana 137,142
Maine 61,964
Michigan 299,750
Mississippi 81,251
Missouri 209,336
Montana 47,206
Nebraska 61,474
Nevada 52,498
New Hampshire 46,642
New Jersey 211,788
New Mexico 43,054
North Carolina 458,676
North Dakota 15,606
Ohio 196,073
Oklahoma 101,026
Oregon 90,345
Pennsylvania 422,284
South Carolina 161,941
South Dakota 18,040
Tennessee 184,486
Texas 918,890
Utah 116,423
Virginia 316,584
West Virginia 27,471
Wisconsin 177,157
Wyoming 17,821


Consumers can shop and sign up for affordable health coverage that fits their health and financial needs any time between now and February 15, 2015.

Author: Thomas DeMichele

Thomas DeMichele is the head writer and founder of,, and other websites. He has been in the health insurance and healthcare information field since 2012. is a...

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