1095-A Form Updates from Treasury and IRS April
Get the latest 1095-A information from the Treasury department and IRS released on April 3rd, 2015. Those who filed won’t be penalized, but can amend their tax return with the correct information if it benefits them. Those who haven’t filed yet should file Form 4868 to request an automatic extension until October 15.
Summary of the Treasury and IRS Updates
Here is a quick overview of what the Treasury statement and IRS FAQ (reprinted below):
- Those who got Marketplace tax credits need the 1095-A to file form 8962 – Premium Tax Credit. Stand-alone dental plans and catastrophic plans do not qualify for the premium tax credit and thus don’t require a 1095-A. All non-Marketplace 1095 forms are deferred until next year.
- On February 20, 2015, the Centers for Medicare and Medicaid Services (CMS) announced that about 800,000 tax filers who purchased health insurance from the Federally-facilitated Marketplace during 2014 received a Form 1095-A with incorrect information on it.
- The part of the 1095-A form that was incorrect was the price of the second lowest cost Silver plan (often referred to as the benchmark plan). If you want to double check that your 1095-A form has the correct information you can use the second lowest cost silver plan tax tool. As long as you have a 1095-A you can file.
- On February 24, 2015, the Department of the Treasury issued a statement concluding: “If you already field using an incorrect 1095-A, you don’t need to amend it.” The IRS will not pursue the collection of any additional taxes from individuals who filed based on updated information in the corrected forms. On March 20, 2015, Treasury expanded that relief to apply to additional situations faced by tax filers.
- If you didn’t file yet and are still having issues you should file Form 4868 (request for an automatic extension) with the IRS by April 15. Treasury and IRS intend to release guidance shortly implementing penalty relief for individuals in this situation as long as they file a return by October 15. If you pay at least 90% of your taxes when you file form 4868 then you are considered to have “reasonable cause” and won’t owe a penalty. This can be paid through withholding, estimated tax payments, or payments made with Form 4868.
- If a taxpayer receives their Form 1095-A before April 15 and is able to file using the form before the deadline, they should do so.
- Although it is not advised by the IRS or Treasury department in the statements, a person would be able to find all the information on a 1095-A themselves. You can learn more about finding your 1095-A information here. The IRS may not accept your return until your 1095-A is officially filed by the marketplace on your behalf, however finding your own 1095-A info will allow you to complete your 1040 so you aren’t waiting until the last minute. You may way to file an extension, and use a self filed 1095-A to help you estimate your return.
- Individuals also may want to consult with their tax preparers to determine if they would benefit from amending.Typically using the incorrect 1095-A data won’t throw off return amounts by much, and will actually benefit the filer. However, some will benefit from amending their return depending on their Modified Adjusted Gross Income.
Clarification on “should I file with an incorrect 1095-A, should I correct my own, or should I wait?”: Reading through the Q&A it seems that if you have a 1095-A you can simply double check the information and file. The Treasury statements eludes to waiting for the correct form, but IRS Q&A answer A6 says, “If you have not yet filed your income tax return you should file by April 15 using either the Form 1095-A that you have received or the corrected form, if available. If you file based on this original Form 1095-A, you will not need to amend your income tax return when you receive the corrected Form 1095-A. Nonetheless, you may choose to file an amended return. Alternatively, you may file for an extension of time to file.”)
Statement from a Treasury Spokesperson on Forms 1095-A
The information below is from a Treasury department statement issued on April 3rd, 2015.
4/3/2015
WASHINGTON – Today, the Department of the Treasury and the IRS are announcing penalty relief for individuals enrolled in qualifying Marketplace coverage who are unable to file an accurate tax return by April 15 due to problems related to a Marketplace tax statement (Form 1095-A). Taxpayers in this situation should file Form 4868 (request for an automatic extension) with the IRS by April 15. When taxpayers receive their Form 1095-A, they should file their return using the information from the form. Treasury and IRS intend to release guidance shortly implementing penalty relief for individuals in this situation as long as they file a return by October 15. If a taxpayer receives their Form 1095-A before April 15 and is able to file using the form before the deadline, they should do so.
This builds on previously announced relief that any individual who enrolled in qualifying Marketplace coverage, received an incorrect Form 1095-A, and filed his or her tax return based on that form does not need to file an amended tax return. The IRS will not pursue the collection of any additional taxes from these individuals based on updated information in the corrected forms. Some individuals may choose to file amended returns. Individuals also may want to consult with their tax preparers to determine if they would benefit from amending.
Only a small fraction of tax filers received incorrect Forms 1095-A. Treasury estimates that in the vast majority of these cases, the impact on an individual’s tax liability will be very small.
IRS 1095-A FAQ
The following information is from an IRS published article Questions and Answers – Incorrect Forms 1095-A and the Premium Tax Credit
On February 20, 2015, the Centers for Medicare and Medicaid Services (CMS) announced that about 800,000 tax filers who purchased health insurance from the Federally-facilitated Marketplace during 2014 received a Form 1095-A, Health Insurance Marketplace Statement, that contained an error related to the second lowest cost Silver plan (often referred to as the benchmark plan). On February 24, 2015, the Department of the Treasury issued a statement concluding that those affected taxpayers who had already filed an income tax return using the incorrect form do need not amend their income tax return. On March 20, 2015, Treasury expanded that relief to apply to additional situations faced by tax filers. Treasury and IRS now intend to provide penalty relief for individuals who are unable to file a complete and accurate return by April 15 due to a delayed Form 1095-A or a Form 1095-A that the taxpayer believes to be incorrect.
The March 20, 2015, guidance was in the form of frequently asked questions, which are incorporated into the FAQs below. Additional FAQs have been added to the original to provide further details about it how the rules apply to specific circumstances.
Question 1: What relief was announced on March 20, 2015?
Answer 1: On March 20, in light of CMS’s announcement of additional incorrect information on certain Marketplace tax statements (Forms 1095-A), the Department of the Treasury expanded the relief it announced previously on February 24. If you were enrolled in qualifying Marketplace coverage, filed your return using information from your Form 1095-A, Health Insurance Marketplace Statement, and you later learn that the information on that form was incorrect, you do not need to file an amended return. This is true even if additional taxes would be owed based on the new information. Under the relief provided, the IRS will not pursue the collection of any additional taxes from you based on updated information in the corrected form. This relief applies to tax filers who enrolled through the Federally-facilitated Marketplace or a State-based Marketplace. Even though you are not required to file an amended tax return, some taxpayers may choose to do so if the updated information is in their favor. You may want to consider consulting with a tax preparer to determine if you want to file an amended return.
Question 2: What additional relief is being announced?
Answer 2: In light of some tax filers not receiving their correct Forms 1095-A, Health Insurance Marketplace Statement, in time, the Treasury Department and IRS plan to release guidance providing penalty relief for individuals who are unable to file an accurate return by April 15. Generally, in order to qualify for this relief, taxpayers must file either Form 1040 (series) or Form 4868 (requesting an automatic extension) by April 15. A return must be filed by Oct. 15. More specifics on the relief will be included in the upcoming guidance.
Question 3 How will I know if my Form 1095-A is wrong or delayed?
Answer 3: If you received your coverage through a Marketplace, you may have received an incorrect Form 1095-A, Health Insurance Marketplace Statement, or your form may have been delayed. If you are affected, the Marketplace will notify you by email, phone, or through your Marketplace account. The Marketplaces have been notifying individuals who are affected by these additional errors. If you identify errors on your own have questions about your form, reach out to the Federally-facilitated Marketplace call center at 1-800-318-2596 or your State-based Marketplace.
Taxpayers who have not yet filed their 2014 income tax return
Q4. I received a Form 1095-A, Health Insurance Marketplace Statement, but I have not filed my income tax return. The Marketplace notified me that it would issue me a corrected Form 1095-A, but I have not yet received it. What should I do?
A4. If you have not yet filed your income tax return you should file by April 15 using either the Form 1095-A that you have received or the corrected form, if available. If you file based on this original Form 1095-A, you will not need to amend your income tax return when you receive the corrected Forms 1095-A. Nonetheless, you may choose to file an amended return. Alternatively, you may also file for an extension of time to file. See question 16 for additional information about filing an amended return.
Q5. I received a Form 1095-A, Health Insurance Marketplace Statement, but I have not filed my income tax return. The Marketplace notified me that the Form 1095-A was issued to me in error and should be disregarded. What should I do?
A5. If you were told to disregard a Form 1095-A, you should file your tax return by April 15 and should not include information from that 1095-A on your return. The premium tax credit is available only for eligible taxpayers who enrolled in qualifying Marketplace coverage. If you never paid premiums for your coverage then you were not enrolled in coverage. In addition, stand-alone dental plans and catastrophic plans do not qualify for the premium tax credit.
Q6. I noticed an error on my Form 1095-A, Health Insurance Marketplace Statement, and called my Marketplace. My Marketplace is currently reviewing the issue and informed me that they may be issuing a corrected Form 1095-A, but I have not heard back. I did not yet file my income tax return. What should I do?
A6. If you have not yet filed your income tax return you should file by April 15 using either the Form 1095-A that you have received or the corrected form, if available. If you file based on this original Form 1095-A, you will not need to amend your income tax return when you receive the corrected Form 1095-A. Nonetheless, you may choose to file an amended return. Alternatively, you may file for an extension of time to file. See question 8 for additional information about requesting an extension.
Q7. I noticed an error on my Form 1095-A, Health Insurance Marketplace Statement, and have not yet called my Marketplace. What should I do?
A7. If you believe there may be an error on your Form 1095-A, you should contact your Marketplace about your concerns. However, it is uncertain when the issue will be resolved. If you have not yet filed your income tax return, you should file by April 15 using either the Form 1095-A that you have received or the corrected form, if available. If you file based on this original Form 1095-A, you will not need to amend your income tax return when you receive the corrected Form 1095-A. Alternatively, you may file for an extension of time to file. See question 8 for additional information about requesting an extension.
Q8. I purchased qualifying Marketplace coverage, and advance payments of the premium tax credit were made to an insurance provider on my behalf. I have not received a Form 1095-A, Health Insurance Marketplace Statement, and have not yet filed my income tax return. Should I wait to file my return until I receive a Form 1095-A?
A8. If you have not yet filed your income tax return, you should file Form 4868 (request for an automatic extension) by April 15. Then, once you receive your Form 1095-A, you should file your tax return using the information from the form. Please note that if you file a Form 4868, you have an extended time to file, but not an extension to pay any tax you owe. Form 4868 provides further information. Form 4868 is available on IRS.gov, through tax software or from a tax professional. Of course, if you receive your Form 1095-A before April 15 and are able to file using the form, you are encouraged to do so.
Q9. I purchased qualifying Marketplace coverage, and advance payments of the premium tax credit were made to an insurance provider on my behalf. I just got my Form 1095-A, Health Insurance Marketplace Statement, and cannot file by April 15. What should I do?
A9.If you cannot file your income tax return by April 15, you should file Form 4868 (request for an automatic extension) by April 15. Then, as soon as you can, you should file your tax return, using the information from your Form 1095-A. Please note that if you file a Form 4868, you have an extended time to file, but not an extension to pay any tax you owe. Form 4868 provides further information. Form 4868 is available on IRS.gov, through tax software or from a tax professional.
Q10. I purchased qualifying Marketplace coverage and advance payments of the premium tax credit were made to an insurance provider on my behalf. I did not receive a Form 1095-A, Health Insurance Marketplace Statement, or received my Form 1095-A late, and therefore was unable to file my income tax return by April 15. I filed a Form 4868 for a six-month extension and made a payment with that form. When I get my Form 1095-A and file my income tax return, will I be subject to penalties for paying my income taxes late?
A10. No. You are considered to have reasonable cause for the period covered by this automatic extension if you paid at least 90 percent of the taxes you owed for 2014 before the regular due date. This can be paid through withholding, estimated tax payments, or payments made with Form 4868. Most taxpayers in this circumstance will qualify for reasonable cause. If you do not meet these requirements for reasonable cause, Treasury and IRS intend to provide additional penalty relief for taxpayers who received a delayed Form 1095-A or a Form 1095-A that they believed to be incorrect and consequently were unable to pay the taxes they owed by April 15.
Taxpayers who have filed their 2014 return
Q11. I enrolled in qualifying Marketplace coverage, received a Form 1095-A, Health Insurance Marketplace Statement, and filed my federal income tax return using this Form 1095-A. I received a notice that the Form 1095-A I used had incorrect information. Do I need to file an amended return?
A11. No. If you enrolled in qualifying Marketplace coverage, received a Form 1095-A, and filed your tax return based on that form, you do not need to file an amended return based on your corrected Form 1095-A. This is true even if additional taxes would be owed based on the new information. Nonetheless, you may choose to file an amended return. You should consider consulting with a tax advisor to determine if you want to file an amended return.
Q12. The information in my corrected Form 1095-A, Health Insurance Marketplace Statement, would cause my federal income tax payment to decrease or my refund to increase. Can I file an amended return since this change is in my favor?
A12. Yes. In some cases, the information on the corrected Form 1095-A may be in your favor – it may decrease the amount of taxes you owe or increase your refund. Taxpayers have the option of filing an amended return if they choose. Generally, taxpayers have up to three years from the date they filed their return, or two years from the date they paid the tax, whichever is later, to file an amended return. You should consider consulting with a tax advisor to determine if you want to file an amended return.
Q13. I received a Form 1095-A, Health Insurance Marketplace Statement, which I used to file my income tax return and claim the premium tax credit. After I filed, the Marketplace notified me that the Form 1095-A was issued in error because I never completed enrollment or because the Form 1095-A was incorrectly issued for coverage that does not qualify for the premium tax credit. Should I file an amended return?
A13. Yes, you should file an amended return. The premium tax credit is available only for eligible taxpayers who enrolled in qualifying Marketplace coverage. If you never paid premiums for your coverage then you were not enrolled in coverage. In addition, stand-alone dental plans and catastrophic plans do not qualify for the premium tax credit. If you filed and incorrectly claimed a premium tax credit based on these forms, and you do not amend your return, the IRS may contact you about additional tax due.
Q14. I purchased qualifying Marketplace coverage, and advance payments of the premium tax credit were made to an insurance provider on my behalf. I filed without receiving my Form 1095-A, Health Insurance Marketplace Statement, and did not include that information when I filed my taxes. Should I file an amended return?
A14. Yes, you should file an amended return. You are required to reconcile advance payments of the premium tax credit made to your insurer on your behalf through the Marketplace to ensure you receive the correct amount of tax credits. You agreed to this process when you enrolled in the Marketplace. If you filed an income tax return and failed to reconcile your credits, you should file an amended return, using the information on your Form 1095-A. If you do not have a copy of your Form 1095-A, reach out to the Federally-facilitated Marketplace call center at 1-800-318-2596 or your State-based Marketplace. See question 16 for additional information about filing an amended return.
Q15. I purchased qualifying Marketplace coverage, and advance payments of the premium tax credit were made to an insurance provider on my behalf. I filed without receiving my Form 1095-A, Health Insurance Marketplace Statement, and did not include the necessary information about my Marketplace coverage on my return. I received a letter from the IRS saying I need to reconcile my tax credits using Form 8962. What should I do?
A15. Follow the instructions in the letter from the IRS. If you do not have a copy of your Form 1095-A, request one from your Marketplace.
Q16. How do I file an amended return?
A16. Use Form 1040-X to amend your return. You can do so by using software, with the assistance of a tax preparer, or by submitting Form1040-X to the IRS. Generally, taxpayers have up to three years from the date they filed their return, or two years from the date they paid the tax, whichever is later, to file an amended return. You should consider consulting with a tax advisor to determine if you want to file an amended return. More information about filing an amended return is available on irs.gov.
More Information From ObamaCareFacts.com
If you still have questions you can see our 1095 overview page, our page on filing without a 1095-A, or more information on incorrect filing with an incorrect 1095-A.
Jorge de Anda
I need 1095 form please can you send
ObamaCareFacts.comThe Author
Remember, we aren’t the official marketplace, so you must contact them! See healthcare.gov.
sharon Lacerda
I need a copy of my 2017 1095-a. Would you please email me my copy. I have a deadline to produce to the IRS because I did not provide this when I filed my taxes. Thank you
ObamaCareFacts.comThe Author
One must contact healthcare.gov directly with this sort of question. We are a free to use unofficial informational website 🙂
Often the information you are looking for can be found in your account, but the best advice is to contact the official market healthcare.gov!
M B
I HAVE SENT IN PROFF OF THEASE FORMS OVER 30DAYS AGO AND MY REFUND IS STILL UNDER PROCESS WHAT DOES THIS MEAN
ObamaCareFacts.comThe Author
1095-A forms help you for filing taxes. You can’t reasonably file your healthcare related taxes for this year until the year has ended. If you mean for last year, it could take time. You can always contact the marketplace or IRS.
Mary Kennedy
I am a single female, 51 years of age, I am self employed, have a cleaning business myself only employee, I had affordable care (Obamacare) in 2016, just completed my Federal Tax Return, reported less than 9000.00 for the year after deductions. I find I do not qualify for health coverage in Idaho due to them not subscribing to Medicaid assistance. I inadvertently failed to report additional income which would put me above 16000.00 for the year 2016, I plan to file an amended tax return. Will I be able to reinstate my coverage at that time? And if so, what forms would I submit with my amended tax return?
ObamaCareFacts.comThe Author
Good question, You would want to ask the Medicaid department directly on this, any state that didn’t expand Medicaid has unique rules.
JUDITH M NELSON
I CANT SEEM TO FIND MY 1099-A TO SEND TO THE IRS THAT IS REQUESTING IT. WAS TOLD TO GO TO THIS SITE BUT NOT FINDING WHAT I NEED
HELP!!
JUDITH M NELSON
Julia Romero
6/27/2016
2015 Tax Year – Set up by the Exchange/MarketPlace (X) with two (2) Medical Insurance Companies.
# 2 company took almost 3 months to connect and then billed me for 3 mo due or may cancel. Little exhausting retirement money and no job.
2016 January sent 1095-A’s for only one company. Repeated calls and escalations with the X. Waited 2016 Feb., March, April and filed before deadline anyway. Told by X in Feb. 2016 that X had cancelled my Med. Insurance May 2015 but I was never notified and insurance still continued communication/verification with X throughout the rest of 2015. X escalation department and over-site folks denied my cover and payments even after phone verifications. I appealed and escalation agreed with me.
IRS sent me a letter giving me a certain amount of time to submit evidence because my numbers did not match X escalation department. Sent 20 pages.
Got a refund and a 1095-B.
2016 Tax Year – will it be a mess because I had 1095- A & B forms?
20+ phone calls and sometimes waiting 6+ hours only to be transferred to a Tier 2 person or supervisor, various escalations sent and not resolving issues, lack of communication and/or explanations from X . . . where is the over-site? This mess was/is egregious hoop jumping and a business. Those with the BIG Bucks would and could not begin to wrap their heads around this mess . . . OK, the money part. Yes, I have suggestions.
Tim
I received an incorrect 1095 A. My wife turned 65 in March and qualified for Medicare yet the 1095A iws claiming she received a subsidy for March when the 1095 B clearly indicates she was covered by Medicare When I finally reached a supervisor, He agree to correct the obamacare mistake. but never did correct it. MY continued phone calls to the Ohio Marketplace were in Vain and the employees just hung up the phone several times.
ObamaCareFacts.comThe Author
That is frustrating. You can always check with the insurer. They will have verification of amounts they received. It isn’t impossible for a 1095-A to be wrong.
Sharon B.
I received two 1095-A forms, both of which were in error. I contacted the Marketplace on February 11, 2016. I was told one was corrected on the 25th of February and the other on the 24th. Someone uploaded and mailed the one corrected 1095-A twice but never uploaded or mailed the other 1095-A. No one at the Marketplace, including the managers, seem to know how to get this fixed. Who can be contacted? I’m still waiting. Multiple people have said they would contact me but the form is still not uploaded.
THOMAS RUSSEL SIMPSON III
I received two 1095-A forms for calendar year 2015 from CA. The first was incorrect.
The 2nd was correct. I am planning on filing my 2015 return based on the correct 1095-A with a note to the reference # of the incorrect form, which should be ignored. The state of CA may not be able to provide official paperwork noting their error until after April 15, but I would like to file on-time. Is this plan OK with the IRS?
(Dated 03/09/2016)
Chelsea
My insurance company health republic went out of business and they have not sent out the 1095 form that I need in order to do my taxes. What do I do if they don’t send it out?
ObamaCareFacts.comThe Author
Hmmm, not sure about this one. They should be required to file your 1095 whether they went out of business or not. If you can find a way to contact them, or a parent company that might be a good first step.
evy
if i didn’t have insurance from february 2015 to the end of the year, and i just applied for insurance with the health care market place, and they told me that because of my late enrollment the insurance coverage will apply in february 2016, can i apply to get an extention for january 2016 to not get penalized in the 2016? if yes where and when i have to apply for the extention
ObamaCareFacts.comThe Author
Everyone gets an automatic less than 3 full months without coverage exemption each year. So as long as you don’t have too much more in regards to gaps you should be fine.
Rolando
I filed my 2014 income taxes in March. I didn’t receive the 1095-A until June. I didn’t know I had to do an amended return until I received a letter from IRS in August stating I needed to file to avoid losing premium assistance for next year. I contacted covered CA to explain that I had cancelled my policy before it ever became effective. I didn’t pay the initial payment to begin receiving benefits. However, the 1095a states that I received premium assistance all year long . I have not heard back from coverd ca about the amended 1095 A. Am I required to amend my taxes?
ObamaCareFacts.comThe Author
The best bet when dealing with this sort of thing is to contact the IRS directly. Yes, people who filed without a 1095-A should amend their return as a rule of thumb. Not filing correctly can prevent you from claiming the tax credit for future years http://www.irs.gov/Affordable-Care-Act/Individuals-and-Families/The-Premium-Tax-Credit
Thomas Ronan
All of the question and answers on this subject are based on the assumption that The Marketplace will issue a 1095a form timely enought to permit the completion of the tax return by Oct 15. Unfortunately in my case while The Marketplace has been paying my Health Insurer since Apr 2014, their records indicate that my application was cancelled in Apr 2014 and consequently they have not issued a 1095A . I have spent many hours on the phone with them attempting to get a resolution but there is none in sight. I have statements from my insurer detailing all amounts paid by me and The Marketplace.
What should I do?
Thank you
ObamaCareFacts.comThe Author
We have had mixed messages from our readers as to whether or not the IRS is accepting self filed 1095-A forms. If you have proof of coverage through an insurer and you have proof of household income then you have all of the pieces you need except how much the Marketplace already gave you in advanced tax credits. You can probably find that information out from your insurer as the credits were paid to them.
It’s possible that you have more than one account or that you are attached to someone else’s account.
It’s hard to say at this point. It’s a pretty unfortunate position to be in and we struggle to understand why the Marketplace’s and IRS haven’t solved the problem for the small amount of stragglers left who still have missing 1095-A forms.
The correct move is to get on the phone and figure it out with HealthCare.Gov and the IRS, know that isn’t what you want to hear, but it is the latest suggestions from them that we can find.
Our unofficial suggestion is to collect all the information, fill out your 1095-A, make copies of everything, and send it in with your 1040. At the very least your taxes will be done aside from the 1095-A, at the best they will just concede and accept the self-filed 1095-A.
Private Name
I ended up doing my 1095-A myself for 2014 and now it looks like I will have the same problem with 2015 since my application is not even visible. I have called them already and a specialist will contact me. They said the same thing last year and the problem was not resolved until a year later, after I filed my taxes. I was fortunate in that my figures were correct.
ObamaCareFacts.comThe Author
That is frustrating. To be clear our advice is the same as last year: Wait until April, contact the Marketplace (and the IRS if needed), then self-file or file for an extension if no other options are left.
In general though, don’t overthink it until at least mid-February / early-march. Many 1095’s weren’t filed until April or later last year. For those who need to do taxes early, waiting until at least mid-February and getting a call into healthcare.gov seems reasonable.
Dennis
I had two enrollments in 2014 due to a reported life change. The Healthcare Marketplace has sent me the 1095A for the second one (promptly), but still has not sent it for the first one. I have been waiting 7 months so far, called them a dozen times, and all I have is many broken promises. It has been “escalated” and I have been verbally informed that I would finally receive the form “in 14 days” on multiple occasions, but still do not have it.
What’s worse is I actually had one agent give me their Agent ID just in case I never received the form that she promised in 14d (which was 30d ago), but when I called back they denied me the ability to contact that specific agent. So I need to re-explain every single time.
I originally filed an extension, since I figured they would fail to get it to me by April 15, but now I have no confidence that they will get it to me in time to file taxes for October 15 (or maybe ever). The IRS FAQ seems to be assuming that everyone will receive a correct form by then. Here are my questions:
1) speaking to a supervisor or the “Tier 2” department clearly is ineffectual. How can I escalate to someone who actually is in charge at Healthcare.gov and can ensure it gets resolved and followup on it, without me having to call back and speak to a different person each time?
2) can I file the return with the second 1095A manually filled out, or would this approach really just a stop gap and I need to continue to pursue the Healthcare Marketplace to file one officially? Though again, per #1, I don’t have confidence that will happen.
3) finally, where can I file an official complaint or grievance about the Healthcare Marketplace? They have put me in a position where maybe I have to pay penalties for not having health insurance, not to mention the hours that I have personally had to invest into getting them to provide the missing form.
ObamaCareFacts.comThe Author
1) We have no real words of advice for dealing with HealthCare.Gov customer service. It seems they are on point with most of what they do, but have certainly had a few complaints in the realm of 1095-A’s. This is primarily because it has to be coordinated between the insurer, Marketplace, and IRS. Think it’s frustrating for all groups involved, ACA supporters, and of course customers.
2) We have had people report being able to manually file a 1095-A. We wrote a guide about it. No promises, but it does seem better than nothing. https://obamacarefacts.com/2015/03/12/didnt-get-1095-a-or-ecn/
3) If you want to complain about HealthCare.Gov your best bet is probably HHS. You can also file appeals here https://www.healthcare.gov/marketplace-appeals/
What I would do in this situation is file my own 1095-A, keep a copy on hand, and get on the phone with the IRS. At this point you won’t be the first person who has gone this route and they may be able to provide further guidance. http://www.irs.gov/uac/Telephone-Assistance
Hope it all works out, if you find a resolution please come back and post about it to help others.
William T Lane
I signed up for healthcare coverage through a broker for 2014. I chose a plan off of the Marketplace list. However I did not receive a 1095-A and when checking I was told I did not have insurance from the Marketplace. This makes a $2,000 difference (credit to me) on my Federal taxes. Can you explain this to me? If I had insurance, not through an employer, but for some reason not through the marketplace why is my refund affected by $2000? Thank you.
ObamaCareFacts.comThe Author
If you enrolled in a plan through a state or federal Marketplace (with the help of an agent or not) then you can claim tax credits retroactively on your taxes. The only way you could be in trouble here is if you bought a plan that wasn’t sold through the Marketplace and was instead sold outside the Marketplace. If this is the case then the broker misrepresented the product they were selling you. Not actually sure what action to take (will research this one) but we would suggest asking the Marketplace and the insurer themselves about what is going on. It could be a situation where the insurer would have the best understanding as they will know what plans they offer inside and outside of the Marketplace. Bottom line on the IRS end though is that subsidies are only issued on plans sold through the Health Insurance Marketplace.
Eric Ayers
What if all my health care is from the VA? I cannot finish my taxes on Turbo Tax without a 1095A?
Jordan
My next question is when will the IRS process returns with errors related to the 1095-A that have a refund coming? I e-filed on 01-23-15 and it was accepted and as of today 04-6-2015 my tax return/refund is still in the processing stage, I called the IRS and was told its over incorrect healthcare information submitted from form 1095-A and that it doesn’t match up. Healthcare.gov called me and got everything straightened out but I still don’t even see a corrected form from them yet online or in the mail. They called me 2 months ago and I need my tax refund so I can pay for this years health insurance premiums, I am not taking an advance subsidy because I don’t want to get nailed next year if things change that make me unqualified for what I would be getting now, no I am not going to call the marketplace every time my income changes I just want it back at the end of the year when I file. Like I said I e-filed on January 23 and it was accepted but yet it still hasn’t processed and I have gotten nothing in the mail yet from either the IRS or healthcare.gov/marketplace. I am going to cancel my health insurance this month if I don’t hear back or my return/refund doesn’t process by 04/22/15.
ObamaCareFacts.comThe Author
In general, the IRS will process a return even if an incorrect 1095-A was used to file form 8962 and thus returned an inaccurate net tax credit on your 1040. They have said they won’t penalize someone for using an incorrect 1095-A form, this doesn’t stop a person from amending a return with the corrected form if they choose.